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Chatterly 2.0 Update
News
May 7, 2024
Version 2.0 of Chatterly is Out Now
To receive this update, simply restart Chatterly!
Servers have been upgraded with speed improvements and uptime reliability to ensure no downtime or slowness for Chatterly
Homepage
Employees can now view their own sales, tips, message count, fans chatted, shift history, recent sales, revenue goals for the creators they are assigned to. You can head to your Employees role to assign any specific metric you may want them to see here too!
Analytics
Creator Hourly Heatmap - Allows you to see what part of the day creators make the most money, Found in Analytics -> Creators
Get a more detailed breakdown of your creator earnings in creator reports
Employee Analytic Updates
Set a default and custom commission rate to easily monitor your employees commissions. You can track these inside of the employee table as well when monitoring employee statistics and productivity
Messages
Message History
Mass Priority Messages
Online Message Improvements
Priority Messages
Send a message to any list of fans and appear in their ‘Priority’ inbox. This allows your fan to see your message first versus other creators with mass DM’s or any automated bots. This feature has a familiar layout as Online Fan Messenger, so you can easily swap between the two without any interruptions or a learning curve. When a priority message is sent, you can now track the history of them inside of Analytics > Messages. In here you can see the send history just as you would a normal mass DM.
Growth
Improvements to the following
Promotions
Scripts
Fan Groups
Automations
Automations Fully Redone
Each automation was carefully analyzed and reviewed. Automations should be fully accurate and working 100% of the time. If you have issues, please reach out to support
Message UI Improvements
New performance update focused on speed and reliability. Stability has been increased with multiple creators open at the same time as well to ensure shifts with multiple creators is seamless
Use of recent message even faster than before, once typing the same message again, a button should be clickable to paste the copied reply inside of the new chat. This should allow for quick and efficient typing for all chatters
You can now differentiate between gross or net revenue inside of the fan spending information. This will allow you to track whichever method you prefer, easier!
Browser Improvements
Send priority messages and online messages easier with ‘+’ button at the top right
Track notifications even easier without having to switch pages
More improvements to come for the browser side of things soon!
Billing Improvements
See a breakdown of your bill on a per creator basis inside of the billing area
Track your referrals and get your referral link through the app to send to all of your friends for 15% of their bill back to you!
Other Features
Daily Revenue Goals - Found in Creators -> Specific Creator -> Personal; Set goals for your chatters to achieve on their creator to ensure your company hits the right metrics for the month
Proxy Optimization - You can now select a specific proxy optimization depending on your location. Before, Chatterly focused on US only proxies, which could cause speed issues for people outside of the US. Now you can easily select a proxy optimized for Europe or Asia quickly when creating a new creator!
Company sales notifications - get notified of every single sale that happens at your company instantly!
Commission rate - Part of the Employees tab, you can now set a chatters commission rate so that way you can automatically calculate their commission cash for the month
Notifications (beta)
Notifications (Beta) has finally released! Inside of Creators>Creator>Settings you can now select notifications you want to be alerted about for every creator such as:
Get Notified When:
Last time message was sent exceeds X
Last time feed post exceeds X
Last time mass DM sent exceeds X
Total unread messages exceeds X
Tip amount
Tip unread
Unlinked creator
OF Flags
General UX improvements
Adding help articles throughout the app for easy usage and help
Report bugs / suggest features through the app on the bottom left of the taskbar
Track how long you have left in your free trial if you have recently joined
Wording changes and tooltips added
& more
Next updates will be focused on UX improvements along with some new features we have been testing in the backend. We can’t wait for you to see the future of Chatterly!
Keep reaching out to us via DM, notify us in app of bugs/features as you encounter them, and give suggestions on what changes you would like to see on Chatterly!
