Fulfillment Policy
This policy explains how and when customers receive access to Chatterly’s digital products and services.
Version 1.0 — May 1, 2025
Effective Date: May 1, 2025
Thank you for choosing Chatterly. This Fulfillment Policy outlines how and when customers receive access to our digital products and services.
Product Type
We sell a CRM (Customer Relationship Management) software application delivered digitally. All products are non-tangible and accessed online.
Delivery Timeline
Access to our CRM platform is granted instantly upon successful payment through Stripe. You will receive an email confirmation with login credentials or account activation details immediately after purchase.
If you do not receive this email within 10 minutes, please check your spam or promotions folder. If you still cannot locate it, contact our support team at support@usechatterly.com.
Account Access
All users must register or log in to access the product. Upon successful purchase, your account will be automatically provisioned and accessible through dashboard.usechatterly.com.
Non-Delivery Circumstances
If you experience technical issues that prevent access:
- Contact us at support@usechatterly.com with your order details.
- Our support team is available 24/7.
Refunds
Due to the nature of digital products and instant access, all sales are final. We do not offer refunds once access has been granted. For issues related to functionality or satisfaction, please refer to our Terms of Service.
Contact
If you have questions or require support with your order, please contact us:
Email: support@usechatterly.com
Website: usechatterly.com
Support Hours: 24/7
Last updated: May 1, 2025